In the event of a medical emergency, call 000 or visit your closest emergency department immediately
Welcome to Zable Health
Zable Health Pty Ltd (ABN: 26 641 519 904) (“Zable Health”, “we”, “us” or “our”) provides users with:
(a) access to the Zable.com.au platform including the www.zable.com.au website, mobile site, apps and our other websites (together the “Platform”) ; and
(b) any of Zable Health’s services made available on the Platform.
(together, the “Services”)
We recognise the importance of protecting personal information and we take great care with any personal information that we may gather when you access or use the Services.
Third Party Practices – You hereby acknowledge and agree to us sharing your Personal Information to third parties, such as practices, physicians, doctors and health professionals that offer medical and health related services in Australia, as part of us providing the Services to you.
Information You Provide – When you use our Platform to request an appointment or otherwise communicate with us, you will be required to provide Personal Information. We may utilise the Personal Information you submit in order to provide our Services to you, confirm your identity, manage our relationship with you and contact you.
Cookies – When you use the Services, we may use common technologies such as cookies and web beacons to keep track of users’ interactions with the Platform to improve the quality of the Services. We may also collect your Internet Protocol (IP) address to track and aggregate non-personally identifiable information, your referring website addresses, browser type, domain name, and access times.
Log Information – When you access the Services, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, IP address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Communications – When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services. We may use your email address to communicate with you about our services.
Other Third Parties – We may also disclose de-identified information of our users to third parties that collect and process data for analysis, research and quality assurance purposes
In addition to the above, we may use the information collected to:
provide, maintain, protect, and improve our Services and develop new Services;
promote the services of third-parties which we deem may be of interest to you;
carry out technical analysis to determine how to improve the Platform;
improve our service to you and your experience with us;
detect, prevent, or otherwise address fraud, security or technical issues; and
comply with any applicable law, legal requirement, police investigation or request from a Government authority.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
You grant Zable Health a royalty-free, worldwide, irrevocable, perpetual licence to use and incorporate into the Platform any general suggestions, enhancement requests, recommendations or other feedback provided by you.
If we become involved in a merger, acquisition, or any form of sale of some or all of its assets, we will use our best endeavours to:
(a) ensure the confidentiality of any Personal Information involved in such transactions; and
We store your Personal Information on secured servers provided by Amazon Web Services which are located in Australia.
We take reasonable steps to make sure that the Personal Information we collect, use and disclose is accurate, complete and up-to-date. If you would like to review and confirm the accuracy of your personal information, you can contact us at
We acknowledge that we will take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These measures may include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.
Precautions we take include using standard industry encryption methods when storing and transferring Personal Information; implementing monitoring and access controls that regulate who can access particular information; requiring our team and service providers to comply with confidentiality obligations before they access Personal Information.
You acknowledge and agree that Zable Health disclaims all and any guarantees undertakings and warranties, expressed or implied, in the provision of the Services and is not liable for any loss or damage whatsoever (including personal injury or property damage, negligence or otherwise, incidental or consequential loss or damage) arising out of, or in connection with the Services, to the fullest extent permitted by law.
Where we cannot exclude such liability under the Competition and Consumer Act 2010 (Cth), our liability to you will be limited to: 1) if the breach relates to goods, the replacement or repair the goods or 2) if the breach relates to services, the supply of those services or the payment of the cost of those services supplied again.
You hereby release, discharge and hold harmless Zable Health from all actions, proceedings, claims or liabilities brought against or made upon Zable Health by you arising directly or indirectly with the provision of the Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, irrespective of any negligence on the part of Zable Health. For the avoidance of doubt, this release extends to all directors, officers, employees, contractors, agents, representatives, licensees or permitted assigns of Zable Health.
If we receive formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. If you have any concerns, complaints or questions in relation to your privacy, please contact us at
Questions about our product or services?
Call us Monday - Friday 9am - 6pm AEST